or apply directly on Covera Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Covera Health's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 92% of Covera Health's roles list one
- Ghost-job risk at Covera Health
- high 9 stale, 1 reposted of 13 open
- Hiring momentum
- 16 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Covera Health's own greenhouse board since 2026-08-03. Full hiring picture for Covera Health.
About this role
The Director of Customer Success at Medmo will lead the Customer Success function, focusing on account retention and growth by managing relationships with key stakeholders in healthcare organizations. This role involves defining processes, conducting performance reporting, and advocating for clients' needs within the company. The position requires periodic travel to meet clients and attend industry events, while also leveraging AI tools in daily operations.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Covera Health as an employer.
What you need
- 10+ years of progressive experience in Customer Success, Account Management, or Operations within the primary care, value-based care, digital health, or health plan space
- Proven track record of managing executive stakeholders
- Deep, intuitive understanding of how physician organizations think, act, and measure success
Nice to have
- Domain expertise in Medicare Advantage, primary care, or value-based care programs
What you get
- Comprehensive medical plans - choose from three plans, including one with 100% of premiums covered for you and your dependents
- Vision & Dental
- Flexible Time Off - take the time you need, when you need it
- Generous company wide holidays - 16 in total
- 401(k) Retirement Plan
- Annual Professional Development Stipend to invest in courses, books, or any other professional development related activity
Worth weighing
- Role involves periodic travel to meet with customers and attend industry events, approximately 3 times per quarter for 2 days each trip
- Salary range is stated but may vary based on qualifications and other factors
- AI is a core part of the company's operations, requiring comfort with new tools
Summarised from Covera Health's posting. Read the full original.
Listed by Covera Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.