Implementation Manager
Courier Health · New York, New York, United States
Posted about 3 months ago · $140,000 - $175,000
or apply directly on Courier Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Courier Health's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- Yes 94% of Courier Health's roles list one
- Ghost-job risk at Courier Health
- high 15 stale, 1 reposted of 17 open
- Hiring momentum
- 24 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Courier Health's own greenhouse board since 2026-08-03. Full hiring picture for Courier Health.
About this role
As an Implementation Manager at Courier Health, you will oversee the full implementation lifecycle for pharma and life sciences clients, ensuring successful launches of their patient engagement software. Your role involves collaborating with client executives and engineering teams to translate complex requirements into effective system integrations, while also developing methodologies and best practices for future implementations. You will be responsible for managing project timelines, risks, and stakeholder communications, ensuring that clients not only go live but also adopt the solutions effectively.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Courier Health as an employer.
What you need
- 5+ years in a customer-facing implementation, project management, solutions engineering, or technical consulting role at a SaaS company
- Track record of independently owning complex, multi-phase enterprise implementations
- Strong technical fluency in API integrations, data mapping, system architecture, and configuration logic
- Excellent project management skills
- High emotional intelligence, curiosity, and empathy
- Proven ability to work with senior client executives on high-stakes issues
Nice to have
- Experience working with pharma, life sciences, specialty pharmacy, or healthcare clients
- Familiarity with patient support programs, hub services, or specialty pharmacy workflows
- Experience with CRM platforms (Salesforce, Veeva) or healthcare interoperability standards
- Experience in a high-growth health tech or pharma tech company
- PMP or equivalent project management certification
What you get
- 100% paid employee health benefit options (including medical, dental, and vision)
- 401(k) with employer funded match
- Unlimited Vacation
- Commuter Benefits
- Paid parental leave
- Catered lunch on Fridays
Worth weighing
- Office-first culture with in-person collaboration 4 days per week
- Role involves significant responsibility and autonomy in a growing company
- No specific mention of coding required, but strong technical depth is essential
- High-stakes environment may involve pressure and tight timelines
Summarised from Courier Health's posting. Read the full original.
Listed by Courier Health on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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