PitchMeAI Jobs
Coupang Internal

Sr. Program Management Specialist [L5] (Eats - Merchant Experience 01)

Coupang Internal · Seoul, South Korea

Posted about 2 months ago

or apply directly on Coupang Internal's site. We never take the application ourselves.

Is this posting real?

This role has been open
56 days
Coupang Internal's roles stay open a median of 64 days
Reposted
No
Salary listed
No
0% of Coupang Internal's roles list one
Ghost-job risk at Coupang Internal
high
321 stale, 8 reposted of 468 open
Hiring momentum
741 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Coupang Internal's own greenhouse board since 2026-08-03. Full hiring picture for Coupang Internal.

About this role

The Sr. Program Management Specialist role at Coupang Eats focuses on enhancing the merchant experience through data-driven analysis and problem-solving. The position involves identifying key operational issues, analyzing data using SQL, and collaborating with various stakeholders to implement improvements in processes and policies. The specialist will also lead initiatives aimed at integrating insights from both quantitative and qualitative research to enhance customer experiences across the Eats business.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang Internal as an employer.

What you need

  • 5+ years of experience in Program Management, Business Analysis, Strategy, Operations or related fields
  • Ability to independently analyze large datasets using SQL and define business problems
  • Senior-level SQL skills to write, validate, and utilize complex queries without relying on AI tools
  • Experience in establishing hypotheses and analyzing root causes to derive actionable improvements
  • Experience in structuring and solving problems by combining quantitative data with qualitative insights
  • Proven ability to persuade diverse stakeholders and lead collaborative projects to successful completion

Nice to have

  • Experience in data analysis or automation using Python
  • Experience in e-commerce, O2O, delivery platforms, or marketplace businesses
  • Experience as a Data Analyst, Data Scientist, or in analytics-based roles
  • Experience leading product, operations, or policy improvement projects
  • Experience solving problems using qualitative research methods such as interviews or VOC analysis

Worth weighing

  • This position is exclusively for internal employees, which may limit external applicants.
  • No specific salary or benefits information is provided in the posting.
  • The role involves significant data analysis, which may require advanced technical skills.
  • The job description emphasizes a fast-paced environment, which may not suit everyone.

Summarised from Coupang Internal's posting. Read the full original.

Listed by Coupang Internal on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

More roles at Coupang Internal

All 468 open roles at Coupang Internal →