PitchMeAI Jobs
Compass

Customer Success Manager

Compass · NJ - Avalon - 2021 Dune Drive; Ocean City, New Jersey, United States

Posted about 2 months ago · $27.00 - $30.00

or apply directly on Compass's site. We never take the application ourselves.

Is this posting real?

This role has been open
65 days
Compass's roles stay open a median of 103 days
Reposted
No
Salary listed
Yes
84% of Compass's roles list one
Ghost-job risk at Compass
high
228 stale, 7 reposted of 228 open
Hiring momentum
78 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Compass's own greenhouse board since 2026-08-03. Full hiring picture for Compass.

About this role

As a Customer Success Manager at Compass, you will be the primary contact for new customers, guiding them through the onboarding process and providing ongoing support. Your responsibilities include managing customer inquiries, promoting the use of Compass technology, assisting with marketing needs, and collaborating with various teams to enhance the customer experience. This role requires a strong focus on building relationships and ensuring customer satisfaction in a fast-paced office environment.

Our read on this posting4.4out of 5
benefits
5/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Compass as an employer.

What you need

  • 2-3 years of experience in customer service, training, office management, hospitality, or operations
  • Passion for supporting and serving agents
  • Strong problem-solving and analytical skills
  • Skilled communicator with great interpersonal skills
  • Meticulous attention to detail, highly organized
  • Ability to work in the office during standard operating hours

Nice to have

  • Previous experience in real estate
  • Previous experience with live or remote training
  • Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence)
  • A passion for creating community within a space
  • Strong creative writing skills and eye for design

What you get

  • Expected base pay of $27.00 - $30.00/hour
  • Participation in incentive programs (cash, equity, or commissions)
  • Paid vacation, holidays, sick time, parental leave, and recharge leave
  • Medical, tele-health, dental and vision benefits
  • 401(k) plan
  • Flexible spending accounts (FSAs)

Worth weighing

  • Role is 100% in-office, which may not suit remote work preferences
  • Compensation range is provided, but final offers depend on various factors
  • No specific mention of career advancement opportunities within the role

Summarised from Compass's posting. Read the full original.

Listed by Compass on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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