or apply directly on Compass's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Compass's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 84% of Compass's roles list one
- Ghost-job risk at Compass
- low 0 stale, 7 reposted of 228 open
- Hiring momentum
- 349 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Compass's own greenhouse board since 2026-08-03. Full hiring picture for Compass.
About this role
As an Agent Experience Manager at Compass, you will be the primary contact for new customers, guiding them through the onboarding process and providing ongoing support. Your role involves managing customer inquiries, promoting the use of Compass technology, assisting with marketing needs, and collaborating with various teams to enhance the customer experience. You will also mentor junior team members and participate in projects related to new office openings and company initiatives.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Compass as an employer.
What you need
- 2-3 years of experience in customer service, training, office management, hospitality, or operations
- Passion for supporting and serving agents trying to grow their businesses
- Strong problem-solving and analytical skills
- Skilled communicator with great interpersonal skills
- Meticulous attention to detail, highly organized
- Ability to work in the office during standard operating hours
Nice to have
- Previous experience in real estate
- Previous experience with live or virtual training
- Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence)
- Strong creative writing skills and eye for design
What you get
- Participation in incentive programs (which may include eligible cash, equity, or commissions)
- Paid vacation, holidays, sick time, parental leave, and recharge leave
- Medical, tele-health, dental and vision benefits
- 401(k) plan
- Flexible spending accounts (FSAs)
- Commuter program
Worth weighing
- Role is 100% in-office, which may not suit all candidates
- Experience in real estate and enterprise technology is preferred but not mandatory
- The position involves a mix of customer service and marketing support, which may require diverse skill sets
Summarised from Compass's posting. Read the full original.
Listed by Compass on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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