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Compass

Agent Experience Manager

Compass · Moorestown, New Jersey, United States

Posted 23 days ago · $27.79-$30.87

or apply directly on Compass's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Compass's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
84% of Compass's roles list one
Ghost-job risk at Compass
low
0 stale, 7 reposted of 228 open
Hiring momentum
349 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Compass's own greenhouse board since 2026-08-03. Full hiring picture for Compass.

About this role

As an Agent Experience Manager at Compass, you will be the primary contact for new customers, guiding them through the onboarding process and providing ongoing support. Your role involves managing customer inquiries, promoting the use of Compass technology, assisting with marketing needs, and collaborating with various teams to enhance the customer experience. This position requires a strong focus on customer service and relationship management, as well as a commitment to fostering a welcoming office environment.

Our read on this posting4.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Compass as an employer.

What you need

  • 2+ years of experience in customer service, training, office management, hospitality, or operations
  • Passion for supporting and serving agents trying to grow their businesses
  • Ability to establish credibility with key agent decision-makers and influencers
  • Great listening skills and empathy towards customers' pain points
  • Strong problem-solving and analytical skills
  • Skilled communicator with great interpersonal skills

Nice to have

  • Previous experience in real estate
  • Previous experience with live or remote training
  • Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence)
  • Strong creative writing skills and eye for design

What you get

  • Participation in incentive programs (which may include eligible cash, equity, or commissions)
  • Paid vacation, holidays, sick time, parental leave, and recharge leave
  • Medical, tele-health, dental and vision benefits
  • 401(k) plan
  • Flexible spending accounts (FSAs)
  • Commuter program

Worth weighing

  • Role is 100% in-office, which may not suit all candidates
  • Compensation range provided, but final offers depend on various factors
  • No mention of specific career advancement opportunities in the posting

Summarised from Compass's posting. Read the full original.

Listed by Compass on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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