Operations and Customer Service Associate
Co–Star · New York, NY
Posted about 3 months ago · $65,000-83,000
or apply directly on Co–Star's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 76 days Co–Star's roles stay open a median of 87 days
- Reposted
- No
- Salary listed
- Yes 56% of Co–Star's roles list one
- Ghost-job risk at Co–Star
- high 8 stale, 0 reposted of 9 open
- Hiring momentum
- 9 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from Co–Star's own greenhouse board since 2026-08-03. Full hiring picture for Co–Star.
About this role
As an Operations and Customer Service Associate at Co–Star, you will manage customer support through Zendesk, handle user inquiries, and improve support processes. You will also oversee office operations, coordinate events, and ensure the office environment is welcoming and organized. This role requires a proactive approach to identifying and addressing needs without waiting for direction.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Co–Star as an employer.
What you need
- Experience in customer support, hospitality, events, retail, or office operations.
- Strong judgment and decision-making skills regarding problem-solving and escalation.
- Ability to write clearly and warmly.
- Experience using AI tools in work.
Nice to have
- Familiarity with Zendesk and customer support systems.
- Experience with event coordination and office management.
What you get
- Compensation of $65,000-83,000, plus benefits.
Worth weighing
- Role is junior level, which may limit growth opportunities.
- Daily in-office requirement may not suit remote work preferences.
- Use of AI tools like Claude Code is expected, which may require a learning curve for some candidates.
Summarised from Co–Star's posting. Read the full original.
Listed by Co–Star on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
More roles at Co–Star
- Senior Product ManagerRemote: New York City preferred