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Clear Street

Senior Associate - Active Trading Support

Clear Street · New York

Posted 14 days ago

or apply directly on Clear Street's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Clear Street's roles stay open a median of 45 days
Reposted
No
Salary listed
No
56% of Clear Street's roles list one
Ghost-job risk at Clear Street
high
17 stale, 0 reposted of 32 open
Hiring momentum
44 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Clear Street's own greenhouse board since 2026-08-03. Full hiring picture for Clear Street.

About this role

The Senior Associate in Active Trading Support at Clear Street will provide front-line support for a retail active trading platform, primarily handling incoming phone calls, platform support cases, and potentially live chat during market hours. Responsibilities include addressing platform questions, account issues, onboarding, and billing, while escalating any trading issues to trade desk specialists.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Clear Street as an employer.

What you need

  • At least four (4) years in fintech or brokerage support
  • Professional trading experience and/or in a trading support function like Operations or Client Services across equities, options, or futures
  • Strong verbal & written communication
  • Calm and composed under emotional pressure
  • Client Service skills, can work to identify and resolve issues
  • Must have active Series 7 & Series 63

Nice to have

  • Experience at a retail trading brokerage
  • Familiarity with retail (active) trading or professional platforms
  • Experience with Pylon or similar support platforms
  • Knowledge of PDT rules, margin mechanics, and order types

Worth weighing

  • Fast-paced trading environment may require high stress management skills.
  • Active Series 3 license must be obtained within a short timeframe if not already held.

Summarised from Clear Street's posting. Read the full original.

Listed by Clear Street on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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