Senior QA Engineer

Posted about 2 months ago

or apply directly on Caylent's site. We never take the application ourselves.

Is this posting real?

This role has been open: 74 days
Reposted: No
Salary listed: No
Ghost-job risk at Caylent: high
Hiring momentum: 143 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-10-24

Measured from postings appearing on and disappearing from Caylent's own greenhouse board since 2026-08-03. Full hiring picture for Caylent.

About this role

The Senior QA Engineer at Caylent will focus on designing and executing test strategies for Amazon Connect and contact center technologies. This role involves validating migrations, building and maintaining both manual and automated test suites, and ensuring production readiness through various testing and monitoring activities. The engineer will also collaborate with development teams and mentor junior QA engineers to enhance the quality assurance practices within the organization.

Our read on this posting3.0out of 5

benefits: 5/5
freshness: 1/5
career value: 4/5
role clarity: 5/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Caylent as an employer.

What you need

8+ years of QA/test engineering experience
3+ years testing contact center, CCaaS, or IVR/voice platforms
Hands-on experience with Amazon Connect or a comparable CCaaS platform
Proficiency with automated testing frameworks (Playwright, Cypress, Selenium)
Experience testing serverless/event-driven AWS architectures (Lambda, API Gateway, DynamoDB, Step Functions)
Strong defect documentation and triage skills

Nice to have

Contact center migration testing experience (i.e. Avaya, Genesys, Connect, NICE)
Experience with AI observability/trace validation or accessibility engineering
AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)
Contact center operations fluency
Consulting or client-delivery background

What you get

Medical insurance for you and eligible dependents
401k plan with company match up to 4% and immediate vesting
Competitive phantom equity
Company-issued laptop
Dental and vision insurance
Term disability and life insurance

Worth weighing

No salary listed, but a range is provided
The role requires current legal authorization to work in the USA; no visa sponsorship is available
The company emphasizes a commitment to diversity and inclusion, which may appeal to candidates looking for a supportive work environment

Summarised from Caylent's posting. Read the full original.

Listed by Caylent on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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