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Caylent

Senior Engineer

Caylent · USA

Posted about 3 months ago · Previously reposted

or apply directly on Caylent's site. We never take the application ourselves.

Is this posting real?

This role has been open
82 days
Caylent's roles stay open a median of 81 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
13% of Caylent's roles list one
Ghost-job risk at Caylent
high
88 stale, 12 reposted of 88 open
Hiring momentum
143 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Caylent's own greenhouse board since 2026-08-03. Full hiring picture for Caylent.

About this role

As a Senior CXE Engineer at Caylent, you will be deeply involved in transforming enterprise contact centers by building AI agents and contact flows using Amazon Connect. Your role will include writing Lambda functions, developing React-based tools, and debugging production issues, while collaborating with customer engineering teams to ensure high-quality implementations. You will also contribute to architecture decisions and mentor junior engineers, all while working within a fully remote environment.

Our read on this posting3.2out of 5
benefits
5/5
freshness
1/5
career value
5/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Caylent as an employer.

What you need

  • 7+ years of hands-on software engineering experience
  • 2+ years building on Amazon Connect or comparable CCaaS platforms
  • Strong Amazon Connect skills including contact flows, routing, Cases and Tasks, and Customer Profiles
  • Hands-on experience with conversational and generative AI, including prompt engineering
  • Strong TypeScript/Node.js and Python skills
  • Production React experience

Nice to have

  • AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)
  • Contact center migration experience (Avaya, Genesys, Cisco, Oracle, or Salesforce to Amazon Connect)
  • Experience in regulated verticals (government/public sector, healthcare, or financial services)
  • Consulting or client-delivery background

What you get

  • Medical Insurance for you and eligible dependents
  • 401k plan with company match up to 4% and immediate vesting
  • Competitive phantom equity
  • Company issued laptop
  • Dental and Vision insurance
  • Term Disability Insurance

Worth weighing

  • No salary listed
  • Position requires current legal authorization to work in the USA; no visa sponsorship available
  • Role involves significant hands-on coding and debugging in a production environment
  • Expectations for mentoring junior engineers may indicate a leadership component to the role

Summarised from Caylent's posting. Read the full original.

Listed by Caylent on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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