Senior Engineer

Posted about 3 months ago

or apply directly on Caylent's site. We never take the application ourselves.

Is this posting real?

This role has been open: 82 days
Reposted: No
Salary listed: No
Ghost-job risk at Caylent: high
Hiring momentum: 143 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-10-24

Measured from postings appearing on and disappearing from Caylent's own greenhouse board since 2026-08-03. Full hiring picture for Caylent.

About this role

As a Senior CXE Engineer at Caylent, you will engage in hands-on development for enterprise contact center transformations, primarily using AWS technologies. Your responsibilities include building AI agents, developing contact flows, and creating serverless applications while ensuring implementation quality and collaborating with customer engineering teams. You will also optimize AI performance, manage production systems, and contribute to architecture decisions and mentoring within the team.

Our read on this posting3.2out of 5

benefits: 5/5
freshness: 1/5
career value: 5/5
role clarity: 5/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Caylent as an employer.

What you need

7+ years of hands-on software engineering experience
2+ years building on Amazon Connect or comparable CCaaS platforms at enterprise scale
Strong, current Amazon Connect skills
Hands-on experience with conversational and generative AI
Strong TypeScript/Node.js and Python skills
Production React experience

Nice to have

AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)
Contact center migration experience
Experience in regulated verticals
Contact center operations fluency
Experience with AI observability or accessibility engineering

What you get

100% remote work
Generous holidays and flexible PTO
Competitive phantom equity
Paid for exams and certifications
Peer bonus awards
State of the art laptop and tools

Worth weighing

No salary listed
Role requires current legal authorization to work in Brazil; no visa sponsorship available
The posting emphasizes a strong focus on AWS and AI technologies, which may not appeal to those with different tech backgrounds

Summarised from Caylent's posting. Read the full original.

Listed by Caylent on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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