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Caylent

Customer Solutions Architect, Amazon Connect

Caylent · CANADA

Posted about 3 months ago · $190,000 - $215,000

or apply directly on Caylent's site. We never take the application ourselves.

Is this posting real?

This role has been open
82 days
Caylent's roles stay open a median of 81 days
Reposted
No
Salary listed
Yes
13% of Caylent's roles list one
Ghost-job risk at Caylent
high
88 stale, 12 reposted of 88 open
Hiring momentum
143 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Caylent's own greenhouse board since 2026-08-03. Full hiring picture for Caylent.

About this role

As a Customer Solutions Architect specializing in Amazon Connect at Caylent, you will engage with enterprise clients to design and implement innovative customer experience solutions. Your role involves providing technical leadership, conducting workshops, and developing proposals that align with client needs. You'll also integrate AI capabilities into solutions and contribute to thought leadership initiatives within the organization.

Our read on this posting4.2out of 5
benefits
5/5
freshness
1/5
career value
5/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Caylent as an employer.

What you need

  • Deep expertise in Amazon Connect
  • Broad AWS knowledge
  • Proven ability to establish trust with clients
  • Experience in designing customer experience solutions
  • Ability to create technical specifications and architecture documents
  • Knowledge of compliance and security requirements in regulated industries

Nice to have

  • Experience with generative AI integration
  • Familiarity with AWS Well-Architected best practices
  • Previous contributions to blogs, white papers, or webinars

What you get

  • 100% remote work
  • Equitable Life - Hybrid Plan
  • 100% Premium Coverage for the employee and dependents
  • 4% Pension match (employer contribution)
  • Unlimited Vacations
  • Sick Leave

Worth weighing

  • Base salary range is CAD $190,000 - $215,000, which may vary based on experience and qualifications
  • Position requires current legal authorization to work in Canada; no visa sponsorship available
  • Role involves significant client engagement, which may require travel or flexible hours

Summarised from Caylent's posting. Read the full original.

Listed by Caylent on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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