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Catch Creation, LLC

CS Phone VA

Catch Creation, LLC · Remote

Posted about 3 months ago

or apply directly on Catch Creation, LLC's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Catch Creation, LLC's roles stay open a median of 82 days
Reposted
No
Salary listed
No
15% of Catch Creation, LLC's roles list one
Ghost-job risk at Catch Creation, LLC
high
19 stale, 0 reposted of 20 open
Hiring momentum
21 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Catch Creation, LLC's own greenhouse board since 2026-08-03. Full hiring picture for Catch Creation, LLC.

About this role

The CS Phone VA role at Catch Creation involves handling inbound and outbound customer calls, providing assistance with product inquiries, website navigation, billing questions, order status, and returns. The specialist is expected to meet performance metrics, including call handling times and volume, while ensuring a high level of customer satisfaction through effective communication and problem-solving skills.

Our read on this posting2.2out of 5
benefits
3/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Catch Creation, LLC as an employer.

What you need

  • Above-average verbal communication skills with a clear, neutral accent
  • Strong customer service and interpersonal skills
  • Above-average technical proficiency and ability to quickly learn new systems
  • Proven ability to multitask effectively, navigating multiple systems and tools while maintaining control of customer interactions
  • Minimum of one (1) year of BPO experience in a customer service account
  • High level of reliability and accountability, with flexibility to work varying schedules

What you get

  • Pay Rate: $4.25 per hour
  • Permanent Work from Home
  • Bi-weekly paycheck
  • Performance Bonuses and Incentives
  • 6th month and annual anniversary bonus
  • Up to 17 days of paid leave credits

Worth weighing

  • Pay rate is relatively low at $4.25 per hour
  • Performance metrics are strict, requiring an average of 60 calls per day and a 5-minute handle time
  • Requires specific system requirements like dual monitors and a noise-canceling headset
  • Role may involve handling a high volume of calls which could be stressful

Summarised from Catch Creation, LLC's posting. Read the full original.

Listed by Catch Creation, LLC on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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