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Carvana

Team Lead, Market Operations - Grand Rapids, MI

Carvana · Wyoming, MI

Posted 19 days ago

or apply directly on Carvana's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Carvana's roles stay open a median of 33 days
Reposted
No
Salary listed
No
48% of Carvana's roles list one
Ghost-job risk at Carvana
high
635 stale, 318 reposted of 1,810 open
Hiring momentum
3562 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Carvana's own greenhouse board since 2026-08-03. Full hiring picture for Carvana.

About this role

As a Team Lead in Market Operations at Carvana, you will oversee the local hub's operations, including market launches, logistics, and team engagement. Your role involves mentoring Customer Advocates, improving team performance, and ensuring a positive customer experience. You will also be responsible for generating reports and addressing customer-facing issues while actively participating in daily operations alongside your team.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Carvana as an employer.

What you need

  • 5+ years work experience in a customer facing team environment
  • 3+ years of management experience
  • Proven history of developing and coaching employees
  • Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
  • Excellent interpersonal and leadership skills
  • Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience

Nice to have

  • Bachelor’s Degree
  • Experience with Salesforce or Tableau
  • An analytical mind
  • Experience handling logistics

What you get

  • Full-Time Salary Position
  • Medical, Dental, and Vision benefits
  • 401K with company match
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
  • A great wellness program to keep you healthy and happy both physically and mentally
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization

Worth weighing

  • No salary listed
  • Role requires physical activity and the ability to lift up to 50lbs
  • Frequent driving and outdoor work conditions
  • Salesperson license required for certain states within two weeks of employment, which is a condition of employment

Summarised from Carvana's posting. Read the full original.

Listed by Carvana on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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