Carvana

Customer Service Delivery Advocate

Carvana · Norfolk, VA

Posted about 3 months ago · $18-$20

or apply directly on Carvana's site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
Carvana's roles stay open a median of 76 days
Reposted
No
Salary listed
Yes
48% of Carvana's roles list one
Ghost-job risk at Carvana
high
1810 stale, 318 reposted of 1,810 open
Hiring momentum
3562 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Carvana's own greenhouse board since 2026-08-03. Full hiring picture for Carvana.

About this role

As a Customer Service Delivery Advocate at Carvana, you will be responsible for delivering vehicles to customers, loading and unloading cars onto haulers, and completing necessary paperwork. The role requires physical activity and a commitment to customer satisfaction, with opportunities for performance-based pay increases and professional development.

Our read on this posting3.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Carvana as an employer.

What you need

  • At least 2 years of customer-facing experience
  • Ability to perform physically demanding tasks
  • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
  • Must be able to read, write, speak and understand English
  • Must possess a valid driver's license
  • Must be at least 21 years of age

What you get

  • Competitive, performance-based compensation
  • 401(k) with Carvana match
  • Opportunity for overtime during busy seasons
  • Generous paid time off (13 days for the first year, increases to 20 days thereafter)
  • Tuition reimbursement for pursuing a bachelor's degree
  • Student loan repayment program for those with a bachelor's degree

Worth weighing

  • Shift hours may vary and require availability 7 days a week with rotating days off
  • Physical demands include lifting items up to 50lbs and working in various weather conditions
  • Candidates in certain states must obtain specific licenses within a short timeframe to maintain employment

Summarised from Carvana's posting. Read the full original.

Listed by Carvana on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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