Carvana

Customer Service Delivery Advocate

Carvana · Cleveland, OH

Posted 15 days ago · $19-$21

or apply directly on Carvana's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Carvana's roles stay open a median of 33 days
Reposted
No
Salary listed
Yes
48% of Carvana's roles list one
Ghost-job risk at Carvana
high
635 stale, 318 reposted of 1,810 open
Hiring momentum
3562 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Carvana's own greenhouse board since 2026-08-03. Full hiring picture for Carvana.

About this role

As a Customer Service Delivery Advocate at Carvana, you will engage directly with customers by delivering vehicles to their homes and ensuring a positive car-buying experience. Your responsibilities will include loading and unloading vehicles, completing customer paperwork, and maintaining a clean driving record. The role requires physical activity and a commitment to customer satisfaction, with opportunities for performance-based pay increases and career advancement.

Our read on this posting4.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Carvana as an employer.

What you need

  • At least 2 years of customer-facing experience
  • Ability to perform physically demanding tasks
  • Must be able to read, write, speak, and understand English
  • Valid driver's license
  • Must be at least 21 years of age
  • Ability to obtain a Notary within the first 90 days of employment

What you get

  • Competitive starting hourly rate of $19/hr with growth opportunities
  • 401(k) with Carvana match
  • Opportunity for overtime during busy seasons
  • Generous paid time off (13 days for the first year, increases to 20 days thereafter)
  • 100% Company Paid Healthcare Premiums plus Dental + Vision benefits
  • Tuition reimbursement and student loan repayment program

Worth weighing

  • Shift hours require availability 7 days a week with rotating days off
  • Physical demands of the job may include exposure to extreme weather conditions
  • Candidates in certain states must obtain specific licenses within a short timeframe or risk employment
  • No salary listed beyond the hourly pay range and performance-based increases

Summarised from Carvana's posting. Read the full original.

Listed by Carvana on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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