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Carta

Senior Private Equity Customer Success Manager

Carta · San Francisco, CA

Posted about 3 months ago · $153,850 - $181,000

or apply directly on Carta's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Carta's roles stay open a median of 82 days
Reposted
No
Salary listed
Yes
49% of Carta's roles list one
Ghost-job risk at Carta
high
61 stale, 1 reposted of 65 open
Hiring momentum
92 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Carta's own greenhouse board since 2026-08-03. Full hiring picture for Carta.

About this role

As a Senior Private Equity Customer Success Manager at Carta, you will manage portfolios of Private Equity Firm customers, ensuring they derive value from Carta's products. Your role involves building strategic relationships, monitoring customer health and adoption, and collaborating with various teams to enhance customer engagement and drive account strategy. You will also navigate contract negotiations and uncover opportunities for portfolio expansion while leveraging AI tools to provide insights and maximize customer value.

Our read on this posting3.4out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Carta as an employer.

What you need

  • 5+ years of enterprise client-facing experience, preferably in Private Equity or Venture Capital
  • Quantitative aptitude and professional polish for advisor-selling and client presentations
  • Proven track record of managing strategic account relationships
  • Exceptional communication, negotiation, and facilitation skills
  • Ability to navigate difficult conversations and preserve client relationships under pressure
  • Proactive, organized, and detail-oriented with a focus on results and customer loyalty

What you get

  • Market competitive salary
  • Equity for all full-time roles
  • Exceptional benefits
  • Commission plans for applicable roles

Worth weighing

  • No specific information on the company's culture or team dynamics is provided
  • The role is new, which may involve uncertainty and a need for adaptability in processes
  • The salary range is provided but may vary based on geography and experience, which could impact final offers

Summarised from Carta's posting. Read the full original.

Listed by Carta on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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