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Carta

Senior Private Equity Customer Success Manager

Carta · New York, NY

Posted about 3 months ago · $153,850 - $181,000

or apply directly on Carta's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Carta's roles stay open a median of 82 days
Reposted
No
Salary listed
Yes
49% of Carta's roles list one
Ghost-job risk at Carta
high
61 stale, 1 reposted of 65 open
Hiring momentum
92 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Carta's own greenhouse board since 2026-08-03. Full hiring picture for Carta.

About this role

As a Senior Private Equity Customer Success Manager at Carta, you will manage portfolios of Private Equity Firm customers, ensuring they derive value from Carta's products. Your role involves building strategic relationships, monitoring customer health, executing renewals, and collaborating with various internal teams to enhance customer engagement and drive product adoption. You will also be responsible for navigating complex negotiations and uncovering opportunities for portfolio expansion.

Our read on this posting3.4out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Carta as an employer.

What you need

  • 5+ years of enterprise client-facing experience, preferably in Private Equity or Venture Capital
  • Strong communication, negotiation, and facilitation skills
  • Proven track record of managing strategic account relationships
  • Ability to navigate difficult conversations and preserve client relationships
  • Proactive, organized, and detail-oriented
  • Process-driven mindset for optimizing account management processes

What you get

  • Market competitive salary
  • Equity for all full-time roles
  • Exceptional benefits
  • Commission plans for applicable roles

Worth weighing

  • Role involves building out a new function, which may come with uncertainties
  • No specific details on the exact benefits package provided
  • Salary range provided is for San Francisco and New York City, which may vary based on location and experience

Summarised from Carta's posting. Read the full original.

Listed by Carta on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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