or apply directly on Buzz Solutions's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Buzz Solutions's roles stay open a median of 77 days
- Reposted
- No
- Salary listed
- No 7% of Buzz Solutions's roles list one
- Ghost-job risk at Buzz Solutions
- high 11 stale, 0 reposted of 14 open
- Hiring momentum
- 20 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Buzz Solutions's own greenhouse board since 2026-08-03. Full hiring picture for Buzz Solutions.
About this role
The Head of Customer Success at Buzz Solutions will initially manage post-sale relationships with electric utility customers, ensuring they derive value from the AI-based platform. This role involves driving platform adoption, identifying expansion opportunities, and advocating for customer needs internally. As the customer base grows, the position will evolve into a leadership role, focusing on building the Customer Success team and processes from the ground up.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Buzz Solutions as an employer.
What you need
- 8+ years of experience in a SaaS Customer Success role
- Experience leading or managing a Customer Success team
- A track record of building process from scratch
- Direct experience in the electric utility industry or selling and supporting technology into utilities
- Excellent verbal and written communication skills
- Comfort discussing AI and computer vision concepts with technical customers
Nice to have
- Experience at an early-stage or venture-funded startup
- Background in AI, machine learning, or geospatial/imagery-based software products
- Experience converting pilots and proofs of concept into production, enterprise-wide deployments
- Experience hiring, onboarding, and developing CSMs as a team scales
Worth weighing
- Role starts as an individual contributor before transitioning to leadership
- No salary or benefits information provided
- Experience in the Southeast region is a strict requirement
- The company does not provide Visa sponsorship for work authorizations in the U.S.
Summarised from Buzz Solutions's posting. Read the full original.
Listed by Buzz Solutions on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.