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Brex

Manager, Back Office & Payment Operations

Brex · São Paulo, São Paulo, Brazil

Posted about 3 months ago · Previously reposted

or apply directly on Brex's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Brex's roles stay open a median of 80 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
90% of Brex's roles list one
Ghost-job risk at Brex
high
282 stale, 16 reposted of 288 open
Hiring momentum
397 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Brex's own greenhouse board since 2026-08-03. Full hiring picture for Brex.

About this role

As a Manager in Cross-Border Payment Operations at Brex, you will lead a team responsible for overseeing payment monitoring across various platforms such as Fedwire, SWIFT, and ACH. Your role will involve coaching analysts, managing exceptions and escalations, and building scalable operating frameworks to enhance team performance and operational efficiency. You will collaborate with multiple departments to ensure compliance and improve workflows, while also driving the adoption of AI tools to enhance decision-making and speed.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Brex as an employer.

What you need

  • 5+ years of experience in banking operations, payments operations, compliance operations, or a related function within a bank, fintech, or other regulated financial services environment with hands-on experience in high-risk money movement (wires, ACH, SWIFT, checks) and audit ready risk management
  • 2+ years of direct people management experience with a track record of coaching employees, raising performance, and building strong, accountable teams
  • Practical fluency with AI tools such as Claude, Hex, Granola, and Glean, with a strong point of view on where AI can improve team effectiveness, decision quality, and operational scale in a control-heavy environment.

Nice to have

  • Strong judgment, including the ability to assess risk, make sound escalation decisions, and maintain clear, audit-ready documentation
  • Strong written and verbal communication skills, with the ability to turn operational complexity into concise guidance, actionable feedback, and leadership-ready updates
  • A builder mindset with strong operational discipline and the ability to improve workflows, strengthen procedures, and use data or automation to scale quality and efficiency
  • Licensing & Credentials: FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP)
  • Comfort using data, dashboards, SQL, Excel, or AI tools to identify trends, improve decision-making, or automate manual work

What you get

  • Hybrid work environment with a minimum of three coordinated days in the office per week
  • Up to four weeks per year of fully remote work

Worth weighing

  • No salary listed
  • The role involves high-stakes monitoring and decision-making in a fast-paced environment
  • The position requires strong leadership and operational improvement skills, which may be challenging for less experienced candidates

Summarised from Brex's posting. Read the full original.

Listed by Brex on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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