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Brex

Manager, Back Office & Payment Operations

Brex · New York, New York, United States

Posted about 3 months ago · $119,328 - $149,160

or apply directly on Brex's site. We never take the application ourselves.

Is this posting real?

This role has been open
76 days
Brex's roles stay open a median of 80 days
Reposted
No
Salary listed
Yes
90% of Brex's roles list one
Ghost-job risk at Brex
high
282 stale, 16 reposted of 288 open
Hiring momentum
397 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Brex's own greenhouse board since 2026-08-03. Full hiring picture for Brex.

About this role

As a Manager in Cross-Border Payment Operations at Brex, you will lead a team responsible for overseeing payment monitoring and ensuring accurate, timely resolutions of exceptions and escalations. Your role will involve coaching analysts, building operational frameworks, and collaborating with various teams to enhance processes and controls. You will also focus on leveraging AI tools to improve team effectiveness and operational scale while driving continuous improvement initiatives.

Our read on this posting3.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Brex as an employer.

What you need

  • 5+ years of experience in banking operations, payments operations, compliance operations, or a related function within a bank, fintech, or other regulated financial services environment with hands-on experience in high-risk money movement (wires, ACH, SWIFT, checks) and audit ready risk management
  • 2+ years of direct people management experience with a track record of coaching employees, raising performance, and building strong, accountable teams
  • Practical fluency with AI tools such as Claude, Hex, Granola, and Glean, with a strong point of view on where AI can improve team effectiveness, decision quality, and operational scale in a control-heavy environment

Nice to have

  • Strong judgment, including the ability to assess risk, make sound escalation decisions, and maintain clear, audit-ready documentation
  • Strong written and verbal communication skills, with the ability to turn operational complexity into concise guidance, actionable feedback, and leadership-ready updates
  • A builder mindset with strong operational discipline and the ability to improve workflows, strengthen procedures, and use data or automation to scale quality and efficiency
  • Licensing & Credentials: FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP)
  • Comfort using data, dashboards, SQL, Excel, or AI tools to identify trends, improve decision-making, or automate manual work

What you get

  • up to four weeks per year of fully remote work
  • hybrid work environment requiring a minimum of three coordinated days in the office per week

Worth weighing

  • no specific information on equity or other forms of compensation beyond salary range
  • the role involves high-stakes monitoring and decision-making, which may be stressful
  • the position requires strong collaboration across multiple teams, which may require adaptability to different working styles

Summarised from Brex's posting. Read the full original.

Listed by Brex on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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