or apply directly on BrainStation 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days BrainStation 's roles stay open a median of 16 days
- Reposted
- No
- Salary listed
- Yes 62% of BrainStation 's roles list one
- Ghost-job risk at BrainStation
- low 4 stale, 0 reposted of 39 open
- Hiring momentum
- 108 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from BrainStation 's own greenhouse board since 2026-08-03. Full hiring picture for BrainStation .
About this role
The IT Help Desk Technician will manage level 1 support tickets and facilitate hardware deployment for new hires, ensuring team and office productivity. Responsibilities include maintaining hardware inventory, managing IT tickets, researching new technology, and communicating effectively with team members. This role is suitable for IT Specialists with 1-2 years of experience.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of BrainStation as an employer.
What you need
- 1-2 years of IT support experience
- Google Workspace admin experience
- Ability to manage IT tickets in a timely manner
- Clear and effective communication skills
Nice to have
- Experience with Ubiquiti/Meraki hardware and software
- WiFi and Networking experience
- IT System Administrator technical degree/background
- Experience with tools such as JIRA, Confluence
- Experience with MacOS, iOS, Android
What you get
- Comprehensive Health & Wellness Benefits Package
- Socials, Outings & Retreats
- Retirement Planning
- Parental Leave Program
- Culture of Learning & Development
- Service Recognition Programs
Worth weighing
- No specific salary range mentioned, only an estimate
- Vague description of the technology stack and tools used
- Preference for candidates who value lifelong learning may indicate a strong culture fit requirement
Summarised from BrainStation 's posting. Read the full original.
Listed by BrainStation on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at BrainStation
- Office CoordinatorLondon
- Sales Development RepresentativeNew York
- Associate Learning AdvisorNew York
- Business Development RepresentativeToronto
- Business Development RepresentativeNew York
- Specialist, CommunityToronto
- Account ExecutiveLondon
- Learning AdvisorToronto