Customer (Billing) Support Agent (German)
Blueprint Technologies · Bellevue, WA
Posted 26 days ago · $23.00 to $25.50
or apply directly on Blueprint Technologies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Blueprint Technologies's roles stay open a median of 21 days
- Reposted
- No
- Salary listed
- Yes 57% of Blueprint Technologies's roles list one
- Ghost-job risk at Blueprint Technologies
- moderate 16 stale, 2 reposted of 58 open
- Hiring momentum
- 107 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Blueprint Technologies's own greenhouse board since 2026-08-03. Full hiring picture for Blueprint Technologies.
About this role
As a Customer Billing Support Agent at Blueprint, you will provide high-quality support to customers, addressing billing inquiries and troubleshooting issues. You will work in a fast-paced environment, managing support tickets and ensuring customer satisfaction while adhering to established service standards. Your role involves clear communication, coordination with internal teams, and participation in customer experience initiatives.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Blueprint Technologies as an employer.
What you need
- Fluency in German and English
- At least one year of customer-service experience
- Strong written communication skills
- Comfort using computers and working across multiple systems
- Ability to perform initial troubleshooting of common computer and network issues
- Proficiency with Microsoft Office or related productivity software
Nice to have
- One or more years of experience in customer support, billing support, or technical troubleshooting
- Experience working with ticketing systems or customer-support platforms
- Knowledge of or interest in online gaming
What you get
- Medical, dental, and vision coverage
- Flexible Spending Account (FSA)
- 401(k) retirement plan
- Competitive paid time off
- Parental leave
- Professional growth and development opportunities
Worth weighing
- Role may require weekend and holiday coverage based on business needs
- Work schedules may change based on operational requirements
- Time-off availability may be limited during peak business periods
- Compensation range provided, but actual starting pay may vary based on experience and skills
Summarised from Blueprint Technologies's posting. Read the full original.
Listed by Blueprint Technologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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