Assistant Director Operations
Blueprint Technologies · Bellevue, WA
Posted 14 days ago · $100,000 to $125,000
or apply directly on Blueprint Technologies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Blueprint Technologies's roles stay open a median of 21 days
- Reposted
- No
- Salary listed
- Yes 57% of Blueprint Technologies's roles list one
- Ghost-job risk at Blueprint Technologies
- moderate 16 stale, 2 reposted of 58 open
- Hiring momentum
- 107 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Blueprint Technologies's own greenhouse board since 2026-08-03. Full hiring picture for Blueprint Technologies.
About this role
The Assistant Director of Operations at Blueprint will oversee the daily activities of a customer support center, collaborating closely with the Director of Operations. This role involves managing operational processes, supporting team performance, and ensuring exceptional customer service while utilizing data to drive improvements and maintain client satisfaction.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Blueprint Technologies as an employer.
What you need
- Four to six years of progressively responsible leadership experience in operations, service delivery, or a comparable fast-paced and evolving environment
- Proven experience managing people, developing leaders, and improving team performance
- Experience overseeing daily operations, workflows, service delivery, and performance expectations
- Strong business acumen and previous accountability for quality, service, or operational-performance targets
- Experience managing senior-level client expectations and resolving delivery-related concerns
- Ability to translate business strategy into tactical plans and day-to-day execution
Nice to have
- Leadership experience within a customer support center
- Experience supporting a client-facing service-delivery engagement
- Experience with workforce planning, budget management, resource allocation, and operational reporting
- Knowledge of gaming industry trends, major events, products, and news
What you get
- Medical, dental, and vision coverage
- Flexible Spending Account (FSA)
- 401(k) retirement plan
- Competitive paid time off
- Parental leave
- Professional growth and development opportunities
Worth weighing
- Role requires full-time onsite work with limited time-off availability during peak business periods
- Flexibility to adjust working hours based on business, client, and staffing needs is required
- Occasional weekend and holiday coverage may be required
- Compensation range is $100,000 to $125,000 but actual starting pay will be based on experience and skills
Summarised from Blueprint Technologies's posting. Read the full original.
Listed by Blueprint Technologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Blueprint Technologies
- Senior Content Program ManagerRemote
- Inventory & Asset Operations Project ManagerRedmond, WA
- Customer (Billing) Support Agent (German)Bellevue, WA
- Event CoordinatorCharlotte, NC
- AI/ML Engineer - Automation/RoboticsRedmond, WA
- Test Engineer– VR/MRRedmond, WA
- Senior Full Stack Software EngineerRedmond, WA
- Senior Executive AssistantRedmond, WA