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Blink Health

Quality Analyst, Call Center

Blink Health · Boise, ID; Chesterfield, MO; Pittsburgh, PA

Posted about 2 months ago

or apply directly on Blink Health's site. We never take the application ourselves.

Is this posting real?

This role has been open
58 days
Blink Health's roles stay open a median of 64 days
Reposted
No
Salary listed
No
0% of Blink Health's roles list one
Ghost-job risk at Blink Health
high
50 stale, 6 reposted of 69 open
Hiring momentum
105 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Blink Health's own greenhouse board since 2026-08-03. Full hiring picture for Blink Health.

About this role

As a Quality Analyst in the Call Center at Blink Health, you will perform daily quality assurance evaluations across various communication channels, including phone, chat, and email. Your role involves conducting audits, identifying trends for improvement, and collaborating with team members to enhance protocols and training. You'll also serve as a subject matter expert, ensuring consistency in grading practices and facilitating discussions to drive improvement in quality scores.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Blink Health as an employer.

What you need

  • A minimum of 2 years of QA experience in a contact center or hub pharmacy environment
  • Attention to detail with a knack for precision
  • Analytical and process oriented
  • Comfortable in a fast-paced environment
  • Ability to work independently and as a member of a team
  • Confident, patient, respectful, and a clear communicator

Nice to have

  • Experience with healthcare, insurance, or other highly regulated industry preferred
  • Track record of strong performance and QA scores

What you get

  • Health, Dental & Vision – Multiple plan options from day 1
  • Well-being Support – Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more
  • Vacation – Accrue up to 80 hours (2 weeks) in year one
  • Paid Sick Time – 40 hours per year
  • Holidays – 9 paid holidays + 2 floating holidays per year
  • Parental Leave – 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement

Worth weighing

  • Hybrid role requiring 3 days in office and 2 days at home
  • Shifts starting between 7:30-9:00am may require flexibility
  • No specific salary or compensation details provided

Summarised from Blink Health's posting. Read the full original.

Listed by Blink Health on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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