Bilingual Customer Support Specialist | Onsite-Pittsburgh
Blink Health · Pittsburgh, PA
Posted about 2 months ago
or apply directly on Blink Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 66 days Blink Health's roles stay open a median of 64 days
- Reposted
- No
- Salary listed
- No 0% of Blink Health's roles list one
- Ghost-job risk at Blink Health
- high 50 stale, 6 reposted of 69 open
- Hiring momentum
- 105 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Blink Health's own greenhouse board since 2026-08-03. Full hiring picture for Blink Health.
About this role
The Bilingual Customer Support Specialist at Blink Health will handle inbound calls to assist patients, doctors, and insurers with various issues related to pharmaceutical programs. The role involves documenting call information, maintaining patient confidentiality, and providing feedback to improve patient experiences. This position requires bilingual proficiency in Spanish, Cantonese, Korean, or Vietnamese, along with a strong command of English, and is fully onsite in Pittsburgh.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Blink Health as an employer.
What you need
- Bilingual proficiency in Spanish, Cantonese, Korean, or Vietnamese with strong command of English
- High school diploma or GED
- Customer service or inbound call center experience
- Strong verbal and written communication skills
- Sound technical skills and analytical ability
- Ability to work in a team and cross-functionally
Nice to have
- Bachelor’s degree
- Healthcare, pharmacy or other relevant industry experience
What you get
- Health, Dental & Vision – Multiple plan options from day 1
- Well-being Support – Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more
- Vacation – Accrue up to 80 hours (2 weeks) in year one
- Paid Sick Time – 40 hours per year
- Holidays – 9 paid holidays + 2 floating holidays per year
- Parental Leave – 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement
Worth weighing
- Fully onsite role, which may limit flexibility
- Availability for rotating Saturday shifts
- Scheduling flexibility may change over time according to business needs
Summarised from Blink Health's posting. Read the full original.
Listed by Blink Health on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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