or apply directly on Bitmovin's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Bitmovin's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 9% of Bitmovin's roles list one
- Ghost-job risk at Bitmovin
- high 6 stale, 0 reposted of 11 open
- Hiring momentum
- 14 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Bitmovin's own greenhouse board since 2026-08-03. Full hiring picture for Bitmovin.
About this role
As a Customer Technical Account Manager at Bitmovin, you will act as the primary technical advisor for OTT customers in the Middle East, focusing on driving product adoption and revenue growth. Your role involves engaging with stakeholders, troubleshooting streaming workflows, and collaborating with internal teams to ensure successful implementation and customer satisfaction. You will also identify upsell opportunities and advocate for customer needs within the company.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bitmovin as an employer.
What you need
- Experience in technical account management, customer success, solutions engineering, or similar customer-facing technical roles.
- Experience within OTT, cloud streaming, or media delivery platforms (live, VOD, SaaS) in the Media & Entertainment sector.
- Hands-on experience with cloud infrastructure (AWS, GCP, Azure) and streaming technologies.
- Strong understanding of streaming protocols (HLS, DASH, CMAF), DRM, CDN architectures, and video analytics.
- Experience with APIs, integrations, and supporting customer implementation projects.
- Proven ability to collaborate cross-functionally with Product, Support, and Global Partner teams to resolve technical challenges.
Nice to have
- Arabic language skills, for engaging regional stakeholders.
- Experience working with video processing, content delivery, and video streaming platforms.
- Familiarity with video playback QoE / QoS analytics such as Conviva, Mux, Youbora, or similar solutions.
- Scripting or automation skills (Python, Bash).
- Knowledge of Agile methodologies and SaaS customer success practices.
Worth weighing
- No salary listed.
- Role requires balancing technical and commercial conversations, which may be challenging for some candidates.
- The company emphasizes diversity and cognitive diversity, which may appeal to candidates valuing inclusive workplaces.
Summarised from Bitmovin's posting. Read the full original.
Listed by Bitmovin on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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