or apply directly on Betsson Group's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 33 days Betsson Group's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Betsson Group's roles list one
- Ghost-job risk at Betsson Group
- high 82 stale, 5 reposted of 131 open
- Hiring momentum
- 182 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Betsson Group's own greenhouse board since 2026-08-03. Full hiring picture for Betsson Group.
About this role
As a Customer Service Agent at Betsson, you will assist Croatian-speaking customers through email, chat, and phone, focusing on delivering excellent customer experiences. You will collaborate with your team to meet customer satisfaction goals and manage customer accounts while adhering to company policies on player safety and responsible gaming. This role offers opportunities for skill development and progression within the iGaming industry.
- benefits
- 3/5
- freshness
- 3/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Betsson Group as an employer.
What you need
- Fluency in Croatian and English, both written and verbal
- Strong Microsoft Office knowledge
- Background in customer service (face to face, online, or via phone)
- Ability to multi-task and manage time effectively
What you get
- Basic salary with an increase after probation
- Non-taxable amount
- Bonus
- Taxi service for late shifts
- 60 minutes break time
- Hybrid work model (4 days in office, 1 day at home)
Worth weighing
- Salary details are vague and only mention a basic salary with potential increases
- Work hours include shifts from Monday to Sunday, which may require flexibility
- The work environment is described as fast-paced and may not suit everyone
Summarised from Betsson Group's posting. Read the full original.
Listed by Betsson Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.