or apply directly on Axuall's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 2 days Axuall's roles stay open a median of 17 days
- Reposted
- No
- Salary listed
- Yes 100% of Axuall's roles list one
- Ghost-job risk at Axuall
- low 0 stale, 0 reposted of 4 open
- Hiring momentum
- 5 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Axuall's own greenhouse board since 2026-08-03. Full hiring picture for Axuall.
About this role
As a Support Engineer at Axuall, you will be responsible for triaging and resolving technical requests from clients and internal teams. This role involves troubleshooting issues, collaborating with product management and engineering teams, and improving support workflows. You will also be expected to provide live coverage and contribute ideas for team growth and collaboration.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Axuall as an employer.
What you need
- 3-5 years experience troubleshooting and resolving tier 1 and tier 2 issues
- 3-5 years experience partnering with Engineering and Development Teams on escalated issues
- 3-5 years experience troubleshooting and resolving issues with APIs
- Familiarity with Python, PostgreSQL, API tools such as Insomnia and Postman
- Experience utilizing alerting and monitoring tools such as Sentry and Grafana
- Exposure to healthcare organizations and clinicians
Nice to have
- Familiarity with provider credentialing
What you get
- Comprehensive Health Insurance
- 401(k) with Employer Match
- Wellness Stipend
- Professional Development Reimbursement
- Work From Home Stipend
- Remote Work Flexibility
Worth weighing
- No salary listed in the benefits section, only a range in the pay transparency section
- Role requires occasional travel to headquarters in Cleveland, Ohio despite being remote-first
- Company is currently unable to sponsor visas
Summarised from Axuall's posting. Read the full original.
Listed by Axuall on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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