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Awin

Technical Client Success Specialist (f/m/d)

Awin · São Paulo, São Paulo, Brazil

Posted 13 days ago

or apply directly on Awin 's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Awin 's roles stay open a median of 22 days
Reposted
No
Salary listed
No
2% of Awin 's roles list one
Ghost-job risk at Awin
moderate
14 stale, 5 reposted of 55 open
Hiring momentum
105 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Awin 's own greenhouse board since 2026-08-03. Full hiring picture for Awin .

About this role

As a Technical Client Success Specialist, you will be the first point of contact for technical support requests, responsible for triaging, categorizing, and prioritizing incoming tickets. Your role involves resolving straightforward issues, performing initial troubleshooting, and escalating complex problems to specialist teams while maintaining accurate case records and ensuring service level agreements are met. You will also contribute to process improvements and engage in knowledge-sharing initiatives to enhance client satisfaction.

Our read on this posting3.2out of 5
benefits
5/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Awin as an employer.

What you need

  • Strong customer service and communication skills
  • Excellent organizational and time-management abilities
  • A problem-solving mindset with strong attention to detail
  • Ability to work effectively in a fast-paced environment
  • Basic technical troubleshooting skills and an interest in technology
  • Fluency in English

Nice to have

  • Experience using ticketing or CRM systems is desirable

What you get

  • Four-day Flexi-Week at full pay
  • Hybrid working model
  • Monthly allowance for running costs
  • Furniture package for home workspace
  • Meal vouchers for lunch
  • Transportation voucher or card

Worth weighing

  • Position requires English fluency and CV submission in English
  • Role involves handling straightforward technical issues, may not provide extensive technical growth opportunities

Summarised from Awin 's posting. Read the full original.

Listed by Awin on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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