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Awin

IT Support Technician (f/m/d)

Awin · São Paulo, São Paulo, Brazil

Posted about 3 months ago

or apply directly on Awin 's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Awin 's roles stay open a median of 59 days
Reposted
No
Salary listed
No
2% of Awin 's roles list one
Ghost-job risk at Awin
high
54 stale, 5 reposted of 55 open
Hiring momentum
105 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Awin 's own greenhouse board since 2026-08-03. Full hiring picture for Awin .

About this role

As an IT Support Technician in São Paulo, you will provide on-site technical support to employees, troubleshooting issues and ensuring a smooth end-user experience. Your responsibilities include installing and maintaining hardware and software, supporting onboarding and offboarding processes, and managing IT assets. This role requires daily use of English and is primarily office-based, with some flexibility based on business needs.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Awin as an employer.

What you need

  • Previous experience in an IT Support, Service Desk, or Desktop Support role
  • Troubleshooting skills across Windows and macOS operating systems
  • Experience using IT Service Management (ITSM) tools, preferably Jira
  • Ability to provide first-line support and resolve common second-line issues
  • Install, configure, maintain, and support laptops, mobile devices, printers, and meeting room technology
  • Support onboarding and offboarding processes

Nice to have

  • Support Microsoft 365 services including Outlook, Teams, SharePoint, and OneDrive
  • Manage user accounts, permissions, and access requests using identity and access management tools
  • Encouragement or requirement to complete relevant technical training and certifications

What you get

  • Four-day Flexi-Week at full pay
  • Hybrid working model
  • Monthly allowance for running costs and remote working furniture
  • Meal vouchers for lunch
  • Transportation voucher or card for commuting
  • Health and wellbeing initiatives

Worth weighing

  • Role is primarily office-based, requiring on-site presence
  • Daily use of English is required
  • No specific salary or compensation details provided

Summarised from Awin 's posting. Read the full original.

Listed by Awin on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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