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Arco Educação

Analista de Atendimento I Cobrança - Temporário (03 meses)

Arco Educação · Remoto

Posted about 3 months ago

or apply directly on Arco Educação 's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Arco Educação 's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Arco Educação 's roles list one
Ghost-job risk at Arco Educação
high
99 stale, 13 reposted of 100 open
Hiring momentum
249 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Arco Educação 's own greenhouse board since 2026-08-03. Full hiring picture for Arco Educação .

About this role

The role of Analista de Atendimento I Negociação involves providing support to financial representatives of partner schools, focusing on financial negotiations, clarifying payment-related inquiries, and assisting in the resolution of outstanding issues. Daily tasks include building trust with clients, ensuring quality service within established SLAs, and documenting all interactions accurately.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Arco Educação as an employer.

What you need

  • Experiência com negociações financeiras, cobrança ou recuperação de valores
  • Vivência em atendimento ao cliente (CX, CS ou áreas correlatas)
  • Capacidade analítica para identificar oportunidades e propor melhorias
  • Conhecimento em indicadores de atendimento, como TEI (Tempo Entre Interações) e CSAT (Customer Satisfaction Score)
  • Conhecimento em Pacote Office
  • Comunicação clara, empática e objetiva

Nice to have

  • Experiência com Zendesk

What you get

  • Vale alimentação e/ou refeição Flash
  • Plano de saúde e odontológico SulAmerica
  • Vale transporte para vagas presenciais e híbridas
  • Licença maternidade e paternidade estendida
  • Auxílio creche
  • Cuidado com a saúde: parceria com a Wellhub e Zenklub

Worth weighing

  • Temporary position for 3 months
  • No salary listed
  • Remote work may imply less direct team interaction

Summarised from Arco Educação 's posting. Read the full original.

Listed by Arco Educação on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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