or apply directly on Amplemarket's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Amplemarket's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Amplemarket's roles list one
- Ghost-job risk at Amplemarket
- high 12 stale, 0 reposted of 16 open
- Hiring momentum
- 16 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Amplemarket's own greenhouse board since 2026-08-03. Full hiring picture for Amplemarket.
About this role
As a Product Support Specialist at Amplemarket, you will serve as the primary contact for users, assisting them through email, chat, and video calls with technical and product-related inquiries. Your role involves troubleshooting, guiding customers through workflows, collaborating with internal teams to improve processes, and contributing to documentation. You will also identify trends in customer queries to enhance user experience and support the rollout of new features.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Amplemarket as an employer.
What you need
- Hands-on experience in a customer-facing or support capacity (e.g., Customer Support Representative, Technical Support Specialist, or Customer Success Associate)
- Comfortable using customer communication tools such as ticketing systems, CRM applications, or remote support tools (e.g., Zendesk, HubSpot, Pylon)
- Ability to investigate and troubleshoot product or technical issues, take ownership of resolution, and escalate when necessary
- Strong initiative and problem-solving skills with a focus on customer satisfaction
- Clear writing and communication skills, adaptable to varied audiences
- Ability to thrive in fast-paced and collaborative environments
Nice to have
- Prior experience working remotely with distributed teams
- Familiarity or subject-matter expertise within the sales enablement or B2B SaaS domain
What you get
- Nice work environment
- Competitive Salary
- Health Insurance
- Stock Options
- Annual Company Trip in a secret location
- and more!
Worth weighing
- No specific salary listed
- Remote work with distributed teams may require self-motivation and discipline
- Fast-paced environment may not suit everyone
Summarised from Amplemarket's posting. Read the full original.
Listed by Amplemarket on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Amplemarket
- Head of Legal & CompliancePortugal
- Tech LeadRemote, EMEA/LATAM/North America