or apply directly on Amperesand's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Amperesand's roles stay open a median of 29 days
- Reposted
- No
- Salary listed
- No 16% of Amperesand's roles list one
- Ghost-job risk at Amperesand
- moderate 17 stale, 0 reposted of 49 open
- Hiring momentum
- 60 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Amperesand's own greenhouse board since 2026-08-03. Full hiring picture for Amperesand.
About this role
As an IT Support Specialist at Amperesand, you will provide onsite technical support for employees, addressing a variety of hardware and software issues. Your responsibilities include managing helpdesk tickets, troubleshooting operating systems, supporting Microsoft 365 applications, and assisting with user account management. You will also handle the setup of new workstations and maintain records of hardware and software assets.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Amperesand as an employer.
What you need
- 3+ years of experience in a helpdesk, desktop support, or similar IT support role
- Working knowledge of Windows and macOS environments
- Familiarity with Microsoft 365 administration and Entra ID user management
- Basic understanding of networking concepts such as DHCP, DNS, and Wi Fi troubleshooting
- Strong problem-solving skills and attention to detail
- Excellent communication skills and a customer focused approach
Nice to have
- Associate degree or certification in Information Technology, such as CompTIA A+ or Network+
- Experience supporting Intune managed devices
- Exposure to Meraki networking equipment
- Prior experience in a growing or fast paced company environment
What you get
- Competitive Salary + Incentive Stock Options
- Medical, vision, and dental benefits for employees and their dependents, effective from the start of hire
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- 401k retirement savings plan through Empower
- Employees receive paid time off (PTO), paid sick days, and paid company holidays
- Commuter Benefits
Worth weighing
- Swing shift schedule may not suit all candidates
- No specific mention of remote work options
- Pay range is provided but actual compensation depends on various factors
Summarised from Amperesand's posting. Read the full original.
Listed by Amperesand on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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