PitchMeAI Jobs
AlphaSense

Senior Analyst, Customer Success Operations

AlphaSense · Remote - United States

Posted about 3 months ago · Previously reposted

or apply directly on AlphaSense's site. We never take the application ourselves.

Is this posting real?

This role has been open
82 days
AlphaSense's roles stay open a median of 87 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
0% of AlphaSense's roles list one
Ghost-job risk at AlphaSense
high
230 stale, 7 reposted of 230 open
Hiring momentum
328 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from AlphaSense's own greenhouse board since 2026-08-03. Full hiring picture for AlphaSense.

About this role

The Senior Analyst, Customer Success Operations at AlphaSense plays a vital role in enhancing the efficiency of the Revenue Operations team. This position involves building and maintaining reporting on key Customer Success metrics, supporting cross-functional projects, and ensuring that operational strategies are informed by real-world insights. The role requires strong collaboration with various teams and the ability to manage multiple priorities in a fast-paced environment.

Our read on this posting2.2out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AlphaSense as an employer.

What you need

  • 3 to 5 years of customer ops experience, ideally at a high-growth B2B SaaS or AI company
  • Prior exposure to customer success
  • Strong understanding of core SaaS and Customer Success metrics, including NRR, GRR, renewal rate, and usage-based KPIs such as MAU and DAU
  • Comfortable working in Salesforce, Gainsight, and forecasting tools such as Clari or Gong
  • Strong communication skills with the ability to influence and build trust with cross-functional teams
  • Exceptional organizational skills and the ability to manage multiple priorities under tight deadlines

Nice to have

  • Exposure to pre-sales and application specialist functions
  • Experience with SQL, or a data warehouse tool such as Snowflake or BigQuery
  • Familiarity with a BI platform such as Tableau

What you get

  • Performance-based bonus
  • Equity
  • Generous benefits program

Worth weighing

  • Base compensation range is $99,000 - $110,000 USD
  • Role involves working in ambiguity and solving open-ended problems
  • No specific mention of career growth opportunities or training programs

Summarised from AlphaSense's posting. Read the full original.

Listed by AlphaSense on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

More roles at AlphaSense

All 230 open roles at AlphaSense →

Apply to a Senior Analyst, Customer Success Operations position at AlphaSense - Jobs near me at Remote - United States