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AlphaSense

Customer Success Associate

AlphaSense · London, Greater London, England, United Kingdom

Posted about 3 months ago

or apply directly on AlphaSense's site. We never take the application ourselves.

Is this posting real?

This role has been open
85 days
AlphaSense's roles stay open a median of 87 days
Reposted
No
Salary listed
No
0% of AlphaSense's roles list one
Ghost-job risk at AlphaSense
high
230 stale, 7 reposted of 230 open
Hiring momentum
328 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from AlphaSense's own greenhouse board since 2026-08-03. Full hiring picture for AlphaSense.

About this role

The Customer Success Associate at AlphaSense is responsible for enhancing the client experience by supporting user onboarding, engagement, and adoption of the AlphaSense platform. Daily tasks include conducting training sessions, reaching out to users to boost activity, collaborating with Account Managers, and providing ongoing product guidance to ensure customer satisfaction and retention.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AlphaSense as an employer.

What you need

  • 1+ years of experience in high volume outreach or user support
  • Strong communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Comfortable speaking with a wide range of user types
  • Ability to work in a team-oriented setting
  • Willingness to learn on the job

Worth weighing

  • No salary listed
  • Role involves significant client interaction and support, which may require adaptability to various user needs
  • Technical knowledge will be learned on the job, indicating a potential learning curve

Summarised from AlphaSense's posting. Read the full original.

Listed by AlphaSense on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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