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Algolia

Customer Success Engineer

Algolia · Remote - Australia

Posted about 3 months ago

or apply directly on Algolia's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Algolia's roles stay open a median of 81 days
Reposted
No
Salary listed
No
21% of Algolia's roles list one
Ghost-job risk at Algolia
high
30 stale, 3 reposted of 34 open
Hiring momentum
61 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Algolia's own greenhouse board since 2026-08-03. Full hiring picture for Algolia.

About this role

As a Customer Success Engineer at Algolia, you will be responsible for ensuring customer adoption and implementation of the search and discovery platform. Your day-to-day tasks will include providing technical onboarding, solution design, and hands-on support while collaborating with customers and internal teams to drive successful outcomes. You will also conduct technical workshops, advise on best practices, and maintain communication with customers to address their needs and optimize their use of the platform.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Algolia as an employer.

What you need

  • 4+ years experience in a customer-facing technical role (CSE, SE, SA, consultant), ideally in the SaaS space
  • Functional knowledge of at least one programming language such as: JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python
  • Experience with REST API, database management, and web development technologies
  • Experience delivering technical workshops of various nature (training, knowledge transfer, implementation, code review)
  • Strong desire to help people solve problems with the ability to explain complex technical concepts to a broad audience
  • Proficiency in communicating complex technical issues to both technical and non-technical audiences via phone and email channels

Nice to have

  • Experience implementing or optimising search & discovery experiences
  • Experience designing and developing generative AI and agentic application
  • Experience working in a high-growth SaaS environment
  • Familiarity with iOS & Android platforms
  • Experience supporting open-source projects & their GitHub communities

What you get

  • Annual total cash compensation range of $130,500 — $163,000 AUD
  • Flexible workplace strategy allowing remote or hybrid work options

Worth weighing

  • No specific mention of career advancement opportunities
  • Travel to customers' locations may be required occasionally
  • The role emphasizes a high degree of autonomy, which may not suit everyone

Summarised from Algolia's posting. Read the full original.

Listed by Algolia on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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