Airship

Senior Technical Account Manager

Airship · Remote - U.S.

Posted 16 days ago · $100,000-$125,000

or apply directly on Airship's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Airship's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
73% of Airship's roles list one
Ghost-job risk at Airship
high
8 stale, 0 reposted of 11 open
Hiring momentum
21 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Airship's own greenhouse board since 2026-08-03. Full hiring picture for Airship.

About this role

As a Senior Technical Account Manager at Airship, you will serve as the primary technical advisor for enterprise clients, guiding them through complex integrations and ensuring they maximize the use of Airship's platform. Your role involves managing customer escalations, conducting business reviews, mentoring team members, and collaborating with product and engineering teams to advocate for client needs. You will also create technical documentation and utilize AI tools to enhance client experiences.

Our read on this posting4.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Airship as an employer.

What you need

  • 7+ years of technical, client-facing experience working with enterprise accounts
  • Advanced ability to read and write code in Python, Java, Swift, or a similar object-oriented language
  • Strong knowledge of APIs and complex system integrations
  • Familiarity with Linux and/or Mac OS X command line
  • Comfort working with iOS and Android mobile platforms and their development tools
  • Experience in digital marketing solutions (mobile, web analytics, optimization, email, SMS) and SaaS environments

Nice to have

  • Proficiency in Spanish, and/or Portuguese (written and spoken)
  • Experience with digital wallet platforms like Apple Wallet or Google Wallet
  • Advanced knowledge of email and SMS compliance and configuration
  • Relevant industry certifications

What you get

  • Competitive medical, dental, and vision insurance options for you and your dependents
  • Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
  • Support for your overall wellbeing with mental health and wellness resources
  • Employer-subsidized life insurance as well as short-term and long-term disability
  • A digital-first work environment and a monthly stipend to support remote work
  • Mentorship and growth opportunities to build skills and accelerate professional development

Worth weighing

  • Remote work with up to 10% travel required based on business needs
  • Starting pay range provided, but actual pay may vary based on various factors
  • Role may involve additional tasks or changes in responsibilities as business demands evolve

Summarised from Airship's posting. Read the full original.

Listed by Airship on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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