Airbnb

Staff Platform Manager - GTM & Ops Tooling

Airbnb · United States

Posted 15 days ago

or apply directly on Airbnb's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Airbnb's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Airbnb's roles list one
Ghost-job risk at Airbnb
high
87 stale, 16 reposted of 173 open
Hiring momentum
323 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Airbnb's own greenhouse board since 2026-08-03. Full hiring picture for Airbnb.

About this role

As a Staff Platform Manager at Airbnb, you will focus on building and improving internal tools and workflows for the Supply operations teams, which support hosts at scale. Your role involves defining a multi-year strategy for the operations platform, aligning with senior leaders, and designing AI-forward operational processes. You will also manage case and workforce management tooling to enhance operational visibility and efficiency.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Airbnb as an employer.

What you need

  • 10+ years in product management, platform management, or operations technology
  • At least 5 years in a technical product management role with delivery accountability
  • Deep technical fluency including system architecture and data models
  • Experience redesigning operational processes in a high-volume service organization
  • Experience shipping AI or automation into production operations
  • Track record of delivering outcomes through teams outside your reporting line

Nice to have

  • Experience with case management or workforce management platforms like Salesforce Service Cloud, Airtable, or Zendesk
  • Familiarity with human-in-the-loop workflow design
  • SQL fluency for defining success metrics
  • Background in scaled operations or internal tools in a marketplace or high-growth environment
  • Track record of shipping tools that changed how operations teams work

What you get

  • Base pay range of $200,000 — $240,000 USD
  • Potential eligibility for bonus and equity
  • Employee Travel Credits

Worth weighing

  • Remote eligible position but must live in a state where Airbnb has a registered entity
  • Vague details on specific operational tools and technologies used
  • No specific mention of team size or structure

Summarised from Airbnb's posting. Read the full original.

Listed by Airbnb on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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