PitchMeAI Jobs
Airbnb

Safety Specialist

Airbnb · Korea

Posted about 3 months ago · Previously reposted

or apply directly on Airbnb's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Airbnb's roles stay open a median of 81 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
0% of Airbnb's roles list one
Ghost-job risk at Airbnb
high
168 stale, 16 reposted of 173 open
Hiring momentum
323 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Airbnb's own greenhouse board since 2026-08-03. Full hiring picture for Airbnb.

About this role

As a Support Specialist in Safety at Airbnb, you will manage a variety of safety concerns within the community, including issues like discrimination, personal safety threats, and domestic violence. Your role involves direct interaction with customers through various communication channels, providing empathetic support and resolving complex cases while maintaining professionalism and confidentiality. You will also be expected to adapt to evolving responsibilities and collaborate with other teams as needed.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Airbnb as an employer.

What you need

  • 3+ years of relevant experience in customer service, mediation, emergency services, Trust & Safety operations, or a similar role in a contact center environment
  • Very good interpersonal and communication skills, both written and spoken, including conflict resolution
  • Ability to work in a high-pressure environment interacting with sensitive, confidential, and potentially traumatic materials
  • Language proficiency in both English and Korean
  • Basic computer literacy, including Apple/Mac OS and Google Suite
  • Ability to work weekend days and public holidays, as well as early morning/evening shifts

Nice to have

  • Hospitality experience, particularly working for technology platforms

Worth weighing

  • Role requires handling sensitive and potentially traumatic situations
  • Position may involve changing teams and responsibilities based on business needs
  • No specific salary or benefits mentioned in the posting

Summarised from Airbnb's posting. Read the full original.

Listed by Airbnb on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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