Senior Manager, Customer & Commercial Operations
Aegis Ventures · Remote within the U.S.
Posted 23 days ago · $145,000 - $175,000
or apply directly on Aegis Ventures's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Aegis Ventures's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- Yes 67% of Aegis Ventures's roles list one
- Ghost-job risk at Aegis Ventures
- low 1 stale, 0 reposted of 12 open
- Hiring momentum
- 16 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Aegis Ventures's own greenhouse board since 2026-08-03. Full hiring picture for Aegis Ventures.
About this role
As the Senior Manager of Customer & Commercial Operations at Optain, you will oversee the entire customer operations process, ensuring that hardware is delivered efficiently and that service functions are established from the ground up. You will manage commercial contracts, collaborate with sales on deal terms, and implement automation to streamline operations as the company scales. This role is critical in connecting commercial momentum with customer outcomes in a rapidly growing healthcare technology environment.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Aegis Ventures as an employer.
What you need
- 3-5 years in business or operations roles
- Hands-on ownership of hardware logistics or commercial contract management
- Startup experience
- Exceptional written communication and attention to detail
- Experience in a regulated industry such as medical device or health tech with a hardware component
- Ability to use AI tooling to automate workflows
Nice to have
- Experience in management consulting or investment banking
- Experience in a Series A or B environment
What you get
- Competitive compensation package including base salary, performance-based bonus, and equity
- Top-tier health, vision, and dental benefits
- Generous monthly health and wellness reimbursement
- Exposure to new business building at the intersection of AI and healthcare
- Opportunity to collaborate with world-class experts
- Chance to work with a highly talented team and mentors
Worth weighing
- Role involves building operational infrastructure from scratch
- Workflows are currently manual and founder-led, requiring significant redesign
- Startup environment may lack defined processes
- Travel required for team offsites and customer engagements
Summarised from Aegis Ventures's posting. Read the full original.
Listed by Aegis Ventures on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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