or apply directly on Adyen's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 33 days Adyen's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 37% of Adyen's roles list one
- Ghost-job risk at Adyen
- low 0 stale, 49 reposted of 234 open
- Hiring momentum
- 373 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Adyen's own greenhouse board since 2026-08-03. Full hiring picture for Adyen.
About this role
As the Service Cloud Team Lead at Adyen, you will oversee a multidisciplinary team responsible for the design, implementation, and evolution of systems that support customer service operations. Your role includes optimizing delivery practices, defining the technology strategy for Customer Support, and integrating AI capabilities into the tech stack. You will also be involved in stakeholder management and establishing KPIs to drive continuous improvement in support technology initiatives.
- benefits
- 1/5
- freshness
- 3/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Adyen as an employer.
What you need
- 7+ years of Salesforce experience with strong Service Cloud expertise
- 5+ years of experience leading technical teams
- Deep platform expertise across architecture, customization, automation, integrations, security, and governance
- Proven track record of coaching and developing technical engineers and administrators
- Strong understanding of SDLC, Agile delivery, enterprise system integrations, and AI/automation initiatives
- Excellent stakeholder management skills
Worth weighing
- No salary listed
- Office-first company with hybrid work model; no remote-only roles
- The role involves significant leadership and stakeholder management responsibilities
Summarised from Adyen's posting. Read the full original.
Listed by Adyen on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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