Associate, Systems and Technology Support

Achievement First Network Support · All Regions

Posted 12 days ago

or apply directly on Achievement First Network Support's site. We never take the application ourselves.

Is this posting real?

This role has been open: 12 days
Reposted: No
Salary listed: No
Ghost-job risk at Achievement First Network Support: moderate
Hiring momentum: 17 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Achievement First Network Support's own greenhouse board since 2026-08-03. Full hiring picture for Achievement First Network Support.

About this role

The Associate, Systems and Technology Support will provide critical technical support for school teams, focusing on end-user assistance for systems and data tools. This role involves troubleshooting technical issues, managing a ticketing system, and ensuring data integrity through quality assurance processes. The associate will collaborate with various teams and interact with school staff to optimize educational technology use across multiple regions.

Our read on this posting2.6out of 5

benefits: 2/5
freshness: 4/5
career value: 3/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Achievement First Network Support as an employer.

What you need

Bachelor's Degree Required (B.A., B.S., B.S.N, etc.)
1+ years of work experience or significant internship experience preferred
Strong technical aptitude and/or demonstrated interest in systems, data, and technology
Knowledge of Windows 10 and Microsoft Office/Office 365
Exceptional written and verbal communication skills
Natural customer service orientation

Nice to have

Previous customer service experience using a ticketing system (i.e., Zendesk, FreshDesk, HelpStar) preferred
Spanish language proficiency is a plus

What you get

Salary of $71,437.68
Comprehensive benefits package including paid time off, medical, dental, vision, and life insurance
403(b) retirement benefit package with match
Paid Family Leave

Worth weighing

No flexibility in salary as it is based on an equity scale
Quarterly travel required to various locations in New York, Connecticut, and Rhode Island
Candidates must be based in commuting distance to one of the regions

Summarised from Achievement First Network Support's posting. Read the full original.

Listed by Achievement First Network Support on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

All 12 open roles at Achievement First Network Support →