or apply directly on Accenture Federal Services's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Accenture Federal Services's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Accenture Federal Services's roles list one
- Ghost-job risk at Accenture Federal Services
- low 0 stale, 12 reposted of 650 open
- Hiring momentum
- 883 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Accenture Federal Services's own greenhouse board since 2026-08-03. Full hiring picture for Accenture Federal Services.
About this role
As an AI Tool Support Engineer at Accenture Federal Services, you will assist in the deployment and support of an AI-powered coding assistant that utilizes Large Language Models. Your daily tasks will involve enabling model services, configuring IAM policies, providing T1/T2 helpdesk support, and assisting with application services such as architecture and change management.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Accenture Federal Services as an employer.
What you need
- Intermediate customer support and service skills
- Experience with helpdesk ticketing systems (ServiceNow, Jira Service Management, Zendesk)
- Knowledge of T1/T2 support methodologies and escalation procedures
- Understanding of customer service best practices and SLA management
- Experience with issue tracking, documentation, and resolution
- Intermediate communication and content management skills
Worth weighing
- No specific salary details provided beyond a range
- Role involves support and troubleshooting, which may limit exposure to new technologies
- The position requires strong customer service skills, which may not appeal to all technical candidates
Summarised from Accenture Federal Services's posting. Read the full original.
Listed by Accenture Federal Services on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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