or apply directly on Abnormal's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Abnormal's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 1% of Abnormal's roles list one
- Ghost-job risk at Abnormal
- high 33 stale, 6 reposted of 69 open
- Hiring momentum
- 117 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Abnormal's own greenhouse board since 2026-08-03. Full hiring picture for Abnormal.
About this role
The Senior Customer Trust Analyst at Abnormal AI will lead the customer-trust program across EMEA, acting as the primary liaison between customers and the company. This role involves translating customer security requirements into actionable internal controls, presenting the control environment to senior buyers, and advising Sales leadership on trust positioning. The analyst will also monitor regulatory changes and ensure effective communication with internal teams to resolve customer expectations and drive revenue outcomes.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Abnormal as an employer.
What you need
- 7 to 10 years of experience in customer-facing security, trust, or compliance roles
- Familiarity with SOC 2, ISO 27001, ISO 27701, ISO 42001, RFPs, and security questionnaires
- Experience translating customer security requirements into internal controls, evidence, and product or operational requirements
- Strong project management skills with the ability to drive resolution across internal teams when customer expectations conflict with reality
- Excellent written and verbal communication skills, with the ability to explain complex security and privacy concepts to both technical and non-technical stakeholders
- Experience helping customers build trust with products in scope for the EU AI Act and GDPR
Nice to have
- Bachelor's degree or equivalent experience
- CIPP/E, CIPM, CISM, CISSP, CTPRP, or ISO 27001 Lead Auditor certification(s)
- Experience using Responsive and SafeBase Trust Center
- Experience in a fast-paced, high-growth technology company
Worth weighing
- This role is the first Customer Trust hire in the EMEA region, which may involve building processes from scratch without an established framework.
- The position requires navigating high-pressure customer conversations, which may not suit all candidates.
- No specific salary or benefits information is provided in the posting.
Summarised from Abnormal's posting. Read the full original.
Listed by Abnormal on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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