or apply directly on Abnormal's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Abnormal's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 1% of Abnormal's roles list one
- Ghost-job risk at Abnormal
- high 33 stale, 6 reposted of 69 open
- Hiring momentum
- 117 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Abnormal's own greenhouse board since 2026-08-03. Full hiring picture for Abnormal.
About this role
The Director of Renewals at Abnormal AI will be responsible for developing and executing the strategy for the global renewals function, focusing on revenue retention across their behavioral security platform. This role involves leading a team of Renewal Managers, managing the renewal lifecycle, driving a data-driven renewal process, and collaborating with other departments to identify expansion opportunities. The position requires strong leadership, strategic thinking, and a deep understanding of SaaS renewal processes.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Abnormal as an employer.
What you need
- 10+ years of experience in renewals, post-sales, or account management within a B2B SaaS environment; preferably with 4+ years managing direct reports
- Proven track of owning gross retention as a top-line commitment at scale, with demonstrable improvement in retention and forecast accuracy across a full function
- Experience building or substantially maturing a renewals function: motion design, segmentation, playbooks, tooling, and the operating cadence behind them
- Executive presence and influence: able to shape strategy with C-level internal peers and lead the highest-stakes customer negotiations
- Strong quantitative and operational judgment: fluent in the forecasting models, retention economics, and systems (Salesforce, Gainsight) that run a modern renewals org
- Strong communication and leadership skills with the ability to develop, motivate and retain a team
Nice to have
- Experience in email security, cybersecurity, or other highly regulated SaaS industries
- Experience working in a high-volume renewal environment or managing large renewal books
- Exposure to international renewal / multi-regional contract management
What you get
- Base salary range: $210,800 — $248,000 USD
- Role may be eligible for bonus or incentive compensation
- Equity
- Comprehensive benefits package
Worth weighing
- No specific details on the company's culture or team dynamics
- The role involves significant responsibility and high-stakes negotiations, which may be stressful
- The posting mentions the use of AI tools in the recruiting process, which may impact candidate experience
Summarised from Abnormal's posting. Read the full original.
Listed by Abnormal on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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