Education & Enablement Specialist - Process Servers
ABC Legal Services · Alaska, Arizona, California, Colorado, Connecticut, Delaware, Georgia, Hawaii, Idaho, Illinois, Maine, Maryland, Massachusetts, Minnesota, Missouri, Nebraska, Nevada, New Hampshire,
Posted 21 days ago · $24-$29
or apply directly on ABC Legal Services's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days ABC Legal Services's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 29% of ABC Legal Services's roles list one
- Ghost-job risk at ABC Legal Services
- high 69 stale, 14 reposted of 112 open
- Hiring momentum
- 189 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ABC Legal Services's own greenhouse board since 2026-08-03. Full hiring picture for ABC Legal Services.
About this role
As an Education & Enablement Specialist at ABC Legal Services, you will manage the Education & Training Content Library, ensuring onboarding and training materials are up-to-date. You will also oversee the Knowledge Base, draft communications, and maintain internal enablement resources. This role requires you to run a ticket-theme feedback loop and make decisions on content management while collaborating with your manager on broader strategy changes.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ABC Legal Services as an employer.
What you need
- Experience in a customer support, dispatch/operations, or field enablement role, ideally supporting a distributed contractor or gig workforce (rideshare, delivery, courier, home services, or similar).
- Comfort working inside HubSpot (or equivalent CRM/messaging platform) and an LMS platform (TalentLMS or similar).
- Strong plain-language writing; able to turn compliance or policy language into simple, conversational, field-ready copy.
- A track record of consistently meeting defined output and quality standards.
- Comfortable owning a recurring program day-to-day, and knowing when a decision needs to go up a level rather than deciding it solo.
Nice to have
- Prior experience drafting knowledge base articles, FAQ sheets, or job aids.
- Experience supporting or coordinating a communications calendar or release schedule.
- Familiarity with basic e-learning or video-based training formats.
What you get
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
Worth weighing
- Remote position with a focus on managing content and communications, which may limit direct interaction with field teams.
- No specific mention of advancement opportunities or professional development within the role.
- Salary range is specified but may vary based on experience and qualifications.
Summarised from ABC Legal Services's posting. Read the full original.
Listed by ABC Legal Services on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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