Lead Systems Operations Engineer
Wells Fargo · Irving, TX
- On site
- Full-time
- $159,500 / year
- Irving, TX
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Lead Systems Operations Engineer
Wells Fargo · Irving, TX
Taylor Morgan
Hiring Manager · h•••••@tnl2.jometer.com
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Subject: Interested in the Lead Systems Operations Engineer role at Wells Fargo
Hi Taylor — I came across the Lead Systems Operations Engineer opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Wells Fargo stood out because…
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Not recommended alone — most applicants never hear back.
Job highlights
- Lead complex system initiatives and consultation.
- Plan large-scale software and network infrastructure.
- Analyze technical challenges and support issues.
- Make decisions on technical changes and enhancements.
- Collaborate with peers and managers on solutions.
About the role
About This Role
Wells Fargo is seeking a Lead Systems Operations Engineer.In This Role, You Will
- Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams.
- Work as key participant in large scale planning of software systems and network infrastructure for Systems Operations functional area.
- Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems.
- Make decisions on technical changes and enhancements.
- Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives.
- Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals.
Required Qualifications
- 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 5+ years of experience in software engineering with demonstrated ownership of production services (e.g., backend/platform engineering, SRE with strong coding focus), including design, implementation, and ongoing operations.
- Strong programming skills in one or more languages (e.g., C#, Python, SQL) and ability to debug complex issues using logs, metrics, traces, and code-level instrumentation.
- Experience developing automation and tooling (e.g., Python, Bash, PowerShell) and using Infrastructure as Code and configuration management (e.g., Terraform, Ansible) to enable repeatable, low-risk deployments.
- Proficiency with modern SDLC practices: code reviews, automated testing, CI/CD pipelines, and release management; ability to lead high-severity incident triage through resolution and drive durable engineering remediations.
- Strong technical leadership and communication skills, including writing clear design docs, coordinating cross-team delivery, and providing crisp status updates during releases and incidents.
- Software team leadership experience (formal or informal), including mentoring engineers, leading sprint execution, influencing technical direction, and driving delivery through ambiguity.
- Experience building and supporting highly available, business-critical services, including participation in an on-call rotation and driving post-incident fixes (not just mitigations).
Desired Qualifications
- Hands-on experience implementing observability in software (metrics, structured logging, tracing) and using monitoring platforms (e.g., Splunk, Dynatrace, AppDynamics, Prometheus/Grafana) to improve reliability and performance.
- Experience building and operating cloud-native platforms and runtimes (containers, Kubernetes/OpenShift, service mesh concepts), including deploying and scaling services in production.
- Demonstrated ability to partner with security to remediate vulnerabilities through code and configuration changes (dependency upgrades, patching, secrets/cert management) aligned to secure engineering standards.
- Solid understanding of distributed systems and networking fundamentals (DNS, TLS, TCP/IP, load balancing) to design resilient services and troubleshoot end-to-end production issues.
Job Expectations
This position is hybrid and must be located at one of the posted locations. This position is not eligible for visa sponsorship. Able to work effectively within an Agile framework.Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $119,000.00 - $206,000.00Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees:- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Key skills/competency
Lead Systems Operations Engineer, Systems Engineering, Technology Architecture, Software Engineering, Production Services, Automation, Infrastructure as Code, SDLC, Technical Leadership, Cloud-Native Platforms.Skills & topics
- Lead Systems Operations Engineer
- Systems Engineering
- Technology Architecture
- Software Engineering
- Production Services
- Automation
- Infrastructure as Code
- SDLC
- Technical Leadership
- Cloud-Native
- Python
- SQL
- Terraform
- Ansible
- SRE
- CI/CD
How to get hired
- Tailor your resume: Highlight Systems Engineering, Software Engineering, and leadership experience.
- Showcase technical skills: Emphasize programming, automation, IaC, and SDLC proficiency.
- Demonstrate leadership: Provide examples of mentoring, influencing, and leading teams.
- Prepare for interviews: Be ready to discuss incident triage and resilient service design.
- Understand company values: Align your application with Wells Fargo's risk and compliance focus.
Technical preparation
Master Python for automation and scripting.,Practice Terraform and Ansible for IaC.,Build CI/CD pipelines for deployment.,Implement observability with metrics and tracing.
Behavioral questions
Describe a complex technical challenge you resolved.,How do you mentor junior engineers?,Share an experience leading through ambiguity.,How do you handle high-severity incidents?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What are the key technical skills required for the Lead Systems Operations Engineer role at Wells Fargo?
- The Lead Systems Operations Engineer role at Wells Fargo requires strong programming skills (C#, Python, SQL), experience with automation and tooling (Python, Bash, PowerShell), Infrastructure as Code (Terraform, Ansible), modern SDLC practices, and proficiency in leading incident response and remediation. Desired skills include observability implementation and cloud-native platform experience.
- What is the expected work arrangement for the Lead Systems Operations Engineer position at Wells Fargo?
- This Lead Systems Operations Engineer position at Wells Fargo is a hybrid role, meaning you will work both remotely and in the office. It requires you to be located at one of the posted office locations.
- Does Wells Fargo offer visa sponsorship for the Lead Systems Operations Engineer position?
- No, Wells Fargo does not offer visa sponsorship for the Lead Systems Operations Engineer position. Applicants must be authorized to work in the U.S. without sponsorship.
- What is the typical career progression for a Lead Systems Operations Engineer at Wells Fargo?
- As a Lead Systems Operations Engineer at Wells Fargo, you can expect opportunities for growth into more senior technical leadership roles, architect positions, or management within the Systems Operations or broader technology departments. Your progression will depend on performance, acquiring new skills, and business needs.
- How does Wells Fargo approach incident management for critical systems?
- Wells Fargo emphasizes leading high-severity incident triage through resolution and driving durable engineering remediations. This includes experience building and supporting highly available, business-critical services and participating in on-call rotations to drive post-incident fixes.
- What kind of technical leadership is expected from the Lead Systems Operations Engineer at Wells Fargo?
- The Lead Systems Operations Engineer is expected to provide strong technical leadership, including writing clear design documents, coordinating cross-team delivery, mentoring engineers, influencing technical direction, and driving delivery through ambiguous situations.
- Are there opportunities to work with cloud technologies in this Lead Systems Operations Engineer role?
- Yes, desired qualifications for the Lead Systems Operations Engineer role include experience building and operating cloud-native platforms and runtimes (containers, Kubernetes/OpenShift, service mesh concepts), and deploying services in production.