Lead Digital Product Manager - Workplace Tech Workforce Compute

About This Role

Within Wells Fargo, the Workplace Technology organization is transforming how employees engage with the tools and environments that enable productivity at enterprise scale. We are seeking a Lead Digital Product Manager to serve as the Workplace Technology Product Lead for Physical, Mobile, and Virtual Experiences—shaping how tens of thousands of employees interact with their devices, environments, and digital workspaces every day. This is a highly visible role with end-to-end accountability for the employee experience across physical devices, mobile platforms, and virtual environments. You will operate as the single, accountable product voice for a broad portfolio that includes endpoint hardware, mobile solutions, virtual desktops, and the integrated experience layer that connects them. Partnering directly with senior technology and business leaders, you will translate workforce needs into a clear product strategy, disciplined investment priorities, and seamless, intuitive user experiences. You won't just influence a roadmap—you will define the "why" and the "what" across a diverse set of workplace technologies that underpin how work gets done. This includes ownership of the physical and mobile device experience, virtual workspace delivery, endpoint management capabilities, and the consistency and usability of the end-to-end employee journey across these touchpoints. You will ensure these offerings are not only secure, resilient, and scalable, but also adopted, valued, and continuously evolving to meet the needs of a dynamic and distributed workforce. This role sits at the intersection of employee experience, enterprise productivity, and technology strategy. You will act as a trusted advisor to leadership, ensuring investments in workplace technology are aligned to business priorities, optimized for usability and efficiency, secure and compliant by design, and measurable in terms of employee experience and productivity outcomes. Success in this role goes beyond delivery—it requires driving clarity, alignment, and measurable value across a complex ecosystem of platforms and stakeholders. You will work closely with engineering, operations, security, risk, compliance, and support teams to deliver cohesive and scalable physical, mobile, and virtual workplace experiences. If you are energized by influencing at scale, shaping the future of work, and delivering meaningful improvements in how employees engage with their workplace technology—across devices, environments, and experiences—this role offers a level of scope, visibility, and impact that is rarely available, especially for leaders already excelling in their current roles.

In This Role, You Will

• Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
• Act as key participant in large-scale planning
• Review and analyze complex digital strategy for product/functionality/experience area
• Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
• Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
• Lead a broad team of digital professionals to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
• Potentially lead projects, teams or serve as a peer mentor

Required Qualifications

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years leading product strategy or product ownership across endpoint ecosystems, including physical devices, mobile platforms, and virtual desktop environments (VDI/DaaS)

Desired Qualifications

• Deep Experience in End-User Compute (EUC) / Workplace Technology
• Proven ability to manage integrated experiences across device types and work environments
• Enterprise-Scale Product Leadership: Demonstrated success owning complex, multi-platform product portfolios serving large, distributed workforces (10k+ users). Experience operating as a single accountable product leader, defining vision, roadmap, and investment priorities across interconnected offerings.
• Employee Experience (EX) and Journey Ownership: Strong track record of improving end-to-end employee experience, including onboarding, device lifecycle, mobility, and virtual access. Ability to translate employee pain points into cohesive, measurable experience improvements across physical and digital touchpoints.
• Cross-Platform Product Strategy: Expertise in driving consistent, seamless experiences across physical devices, mobile endpoints, and virtual environments. Familiarity with modern endpoint ecosystems (Windows, iOS/Android, VDI platforms such as Azure Virtual Desktop, VMware Horizon, etc.).
• Data-Driven Decision Making: Experience defining and tracking product success metrics, including adoption, performance, employee satisfaction, and productivity outcomes. Strong ability to use data to drive prioritization, trade-offs, and executive narratives.
• Enterprise Governance, Risk, and Compliance Alignment: Understanding of secure-by-design endpoint strategies, including device compliance, data protection, and regulated environment considerations. Experience navigating risk, control, and audit requirements in large enterprises (financial services experience a plus).
• Operating Model and Lifecycle Management: Experience managing full product lifecycles, including hardware refresh, OS upgrades, mobility evolution, and virtualization strategy. Familiarity with endpoint management and automation tooling (e.g., Intune, MECM, device provisioning, patching, and policy frameworks).
• Executive Influence and Stakeholder Leadership: Proven ability to influence senior leaders across technology, business, and control functions. Strong communication skills with experience delivering executive-ready strategy, roadmaps, and investment cases.
• Cross-Functional Delivery Leadership: Experience working closely with engineering, operations, security, and support organizations to deliver scalable, reliable workplace solutions. Ability to drive alignment across distributed stakeholders in a matrixed environment.
• Financial and Investment Acumen: Experience managing product funding and cost models, including hardware lifecycle economics, licensing, and operational costs. Ability to balance user experience, cost efficiency, and risk considerations.
• Innovation and Future of Work Orientation: Understanding of emerging trends in hybrid work, device convergence, virtualization, and AI-enabled workplace experiences. Demonstrated ability to evolve product strategy in line with future workforce needs and tech.

Job Expectations and Core Values

• Be Humble: You're smart yet always interested in learning from others
• Work Transparently: You always deal in an honest, direct, and transparent way
• Take Ownership: You embrace responsibility and find joy in having the answers
• Learn More: You regularly self-educate and improve your skill set.
• Show Gratitude: You show appreciation and respect to those you work with

This is a Hybrid role requiring someone to be in the office 3 days a week.

There is no Visa Sponsorship Available for this role.

Posting End Date: 25 Jun 2026

Job posting may come down early due to volume of applicants.

Key skills/competency

• Digital Product Management
• Workplace Technology
• Endpoint Ecosystems
• Product Strategy
• Employee Experience
• Cross-Platform Strategy
• Data-Driven Decision Making
• Executive Influence
• Cross-Functional Leadership
• VDI/DaaS