Auto Care Center Service Writer
Walmart · Hendersonville, TN
- On site
- Full-time
- $60,000 / year
- Hendersonville, TN
Job highlights
- Manage auto care services for Walmart shoppers.
- Earn $15-$28/hour plus performance incentives.
- Receive comprehensive health and financial benefits.
- Access paid education through Live Better U.
- Work in a drug-free, supportive environment.
About the role
Auto Care Center Service Writer
Walmart is seeking an Auto Care Center Service Writer to provide excellent customer service and manage vehicle care needs while customers shop. This role offers opportunities for training, business development, and technology application within a dynamic retail environment.
Job Responsibilities:
- Focus on customer needs, ensuring their vehicles are well-cared for during their shopping experience.
- Manage operations within the Auto Care Center.
- Contribute to a rewarding work environment with opportunities for advancement.
Compensation and Benefits:
Hourly Wage: $15 - $28 per hour (actual rate will meet or exceed applicable minimum wage).
Additional Compensation: Annual or quarterly performance incentives. Premiums ($0.35 - $3.00 per hour) may apply based on schedule, facility, season, or specific work performed.
Employment Type: Full-Time
Available Shifts: Opening, Morning
Perks and Benefits:
- Health Benefits: Medical, vision, and dental coverage.
- Financial Benefits: 401(k), stock purchase, company-paid life insurance.
- Paid Time Off: PTO/PPTO for vacation, sick leave, holidays. Parental leave, family care leave, bereavement, jury duty, and voting leave.
- Other Benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
- Education: Live Better U program offers fully paid education from high school completion to bachelor's degrees, including certificates.
Note: Eligibility requirements and benefits are subject to change and may depend on job classification and length of employment.
Workplace Policy:
Walmart maintains a drug-free workplace with a zero-tolerance policy for illegal drug and alcohol use to ensure a safe and productive environment.
Key skills/competency
- Auto Care Center Service Writer
- Customer Service
- Vehicle Care
- Retail Operations
- Sales
- Automotive
- Problem-Solving
- Communication
- Teamwork
- Performance Incentives
Skills & topics
- Auto Care Center Service Writer
- Customer Service
- Automotive Technician
- Retail
- Service Advisor
- Car Maintenance
- Walmart
- Sales Associate
- Automotive Repair
- Customer Relations
How to get hired
- Tailor your resume: Highlight customer service and automotive experience relevant to a Service Writer role at Walmart.
- Highlight Walmart values: Emphasize customer focus, teamwork, and a commitment to a safe work environment.
- Prepare for behavioral questions: Be ready to discuss past experiences handling customer issues and managing tasks efficiently.
- Research Walmart's benefits: Understand the comprehensive health, financial, and educational perks to show your interest.
- Apply online: Submit your application through the Walmart careers portal for consideration.
Technical preparation
Review common vehicle maintenance services.,Understand basic automotive terminology.,Practice using point-of-sale systems.,Familiarize with inventory management.
Behavioral questions
Describe a time you handled a difficult customer.,How do you prioritize multiple tasks?,Tell me about your teamwork experience.,How do you handle stress?
Frequently asked questions
- What is the hourly pay range for a Walmart Auto Care Center Service Writer?
- The hourly wage for an Auto Care Center Service Writer at Walmart ranges from $15 to $28 per hour. The actual rate will meet or exceed the minimum wage applicable to the job location, and performance incentives may provide additional compensation.
- What are the typical work arrangements for this role?
- This is a full-time position with available shifts including opening and morning. Specific scheduling details would be discussed during the hiring process.
- What kind of benefits does Walmart offer Auto Care Center Service Writers?
- Walmart offers a comprehensive benefits package including medical, vision, and dental coverage, 401(k), stock purchase options, company-paid life insurance, paid time off (PTO/PPTO), and educational benefits through the Live Better U program.
- How can I stand out when applying for the Auto Care Center Service Writer position at Walmart?
- To stand out, emphasize your customer service skills, any automotive or mechanical aptitude, and your ability to manage tasks efficiently in a fast-paced environment. Highlighting your understanding of Walmart's customer-centric approach and your willingness to learn will also be beneficial.
- Is there a drug test required for the Auto Care Center Service Writer position?
- Yes, Walmart maintains a drug-free workplace and has a zero-tolerance policy for illegal drugs and alcohol on the job. Applicants are typically subject to drug testing as part of the pre-employment process.
- Does Walmart provide training for Auto Care Center Service Writers?
- Yes, the job description mentions opportunities for advanced associate training, business development, and application of technology, indicating that Walmart invests in the professional development of its Auto Care Center associates.